Identity Verification
The college issues each student a unique username to access the student information portal, learning management system, e-mail, and other electronic student resources. Upon first login, students are required to set a secure password for their account. Students accept responsibility for the security of their personal passwords and should change their passwords on demand to maintain security. Multi-factor authentication is used as an additional security precaution. If a student believes that their account has been compromised or misused, the student should immediately notify the IT Help Desk. Additional ID verification systems may be utilized as technology options evolve. Students will be notified of any associated costs that may arise.
Mandatory Online Course Attendance
Students must have logged into and actively participated in the online course by the end of the drop/add period, as indicated by posting to an online discussion, submitting an assignment, taking an assessment, or completing other activities as designated by the instructor. Students who fail to meet this attendance requirement by the end of the drop/add period will be dropped from the class by the instructor.
Course instructors may require proctored testing via an online proctoring service, such as Honorlock. There is currently no charge for this service. Students testing through an online proctoring service will be required to share their webcam video, microphone audio, and screen. Students will be required to conduct a thorough scan of their desk workspace prior to beginning their test. Students must ensure they are dressed to be on camera and that any sensitive information is secured prior to proctoring. Students are expected to take their tests upright at a desk or table in a quiet environment, away from other people and distractions, free of all electronic devices other than the testing device. In cases of suspected academic integrity violations, proctored video recordings may be reviewed as part of the determination process. These recordings serve as the student’s primary opportunity to demonstrate compliance with testing requirements and to support their account of events.
Students with technical challenges at their off-campus location can arrange with the instructor to take a proctored test on-campus in the SCC Testing Center or another approved proctored testing site.
SCCOnline Orientation and Support
SCCOnline offers the Online Learning Tutorial which provides an orientation to online courses and training for the student tools in D2L Brightspace, the college’s learning management system. The Online Learning Tutorial is available 24/7 from the course list in each student’s D2L account. Additional support for D2L Brightspace and online courses is available by clicking on the Help menus in D2L, on the SCCOnline web page, by email at SCCOnline@sccsc.edu, or by phone at (864) 592-4961 or toll free (888) 364-9080.
(These are course section numbers ending in N, H, or S):
- Access to a reliable computer with Windows (10 or 11) or macOS (10.15 Catalina or newer). Chromebooks that still receive updates should work for most courses but may not be fully compatible will all required software.
- High-speed internet service (such as cable or fiber)
- Current version of Google Chrome (recommended) or Microsoft Edge. Current versions of Firefox or Safari (Mac only) should work for most courses but may not be fully compatible will all required software.
- Microsoft Office (free download available with SCC Office 365 email)
- Antivirus/security software with automatic updates
- Audio and video capability, including camera, speakers, and microphone (most computers have these built-in)
- Additional software may be specified in the syllabus or instructor addendum on a per course basis.
- Students in Synchronous courses are encouraged to use a USB headset microphone during live video meetings. The built-in microphones in most computers are subject to feedback and background noise that can be disruptive to the other participants. Chaser’s Bark Shop may have some technology supplies such as headphones available for purchase.
Some class content, assignments, or tests may not be compatible with Chromebooks, tablets, or smartphones. Online tests should not be taken on smartphones, and online proctored tests must be taken with a computer.
Check D2L Brightspace compatibility
Since most instructors do not accept technical problems as an excuse for missed deadlines, students should also have a backup plan for logging into courses in case of trouble.
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