Services for Students

Advising Center

Services offered by SCC’s Advising Center, located on the central campus in the Terhune Student Services Building, room 174, include:

• Academic advising for all students enrolled in zero-level (031, 032) transitional studies courses and all health science students until completion of all transitional courses including 100-level courses (RDG 100 , ENG 100 , BIO 100  and CHM 100 ) and new (first semester) curriculum-ready students;
• Guidance along academic and career paths commensurate with students’ abilities, interests and values;
• Help with determining short-term and long-term educational and career goals;
• Career exploration information and information about the College’s programs;
• Assistance with course selection, scheduling and using Self Service on the Portal;
• Information about the College’s academic policies and procedures;
• Orientation to college life to help students receive the maximum benefit from their college experience;
• Course schedule development and Student Planning training.

AIM Center

SCC’s AIM Center is a valuable resource for qualified students who need financial assistance with books, child care and city bus passes.  All students who are economically disadvantaged, have limited English proficiency, are single parents (including expecting mothers), displaced homemakers, individuals with disabilities or students enrolled in non-traditional programs are eligible to apply for assistance. The AIM Center is a grant-funded program through Carl D. Perkins Career & Technology Education Improvement Act of 2006.

Alerts - Campus Closings and Emergency Notifications

Important information in the event of an emergency or unexpected event (such as campus closings and delays) is posted on the SCC website as soon as possible. Alerts appear on the home page, and details are available at www.sccsc.edu/alert, and by phone at (864) 592-4325. Text message alerts to mobile phones are available by signing up to follow SCC911 via Twitter at www.twitter.com/SCC911 (instructions are on the SCC website). SCC administration manages this information.

Bookstores

The Book Inn, the SCC bookstore, is located in the Dan L. Terhune Student Services Building. Normal operating hours are Monday through Thursday from 9:00 a.m. - 6:00 p.m. and Friday from 9:00 a.m. - 1:00 p.m. The Book Inn’s telephone number is (864) 592-4650. The purpose of the bookstore is to provide the required texts materials and supplies to support the academic programs of the College. The College bookstore offers textbooks, school supplies, electronics, and culinary and health science uniforms, as well as college logo sportswear, bookbags and gift items. For textbook prices and lists of term offerings, refund policies, registration operating hours, and to order on-line, visit the Book Inn website at www.sccsc.edu/bookstore.

The bookstore can special order textbooks (such as supplemental texts) for students. Orders must be paid in advance. The Book Inn also offers a used book program to provide students with used textbooks whenever possible. Also, during end-of-semester exam days and the beginning of each semester, an independent representative is available to purchase textbooks from the students providing up to fifty percent of new textbook value for qualified textbooks that are purchased for the bookstore.

Book Inn Refund Policy - Full refunds will be made within 10 days after purchase, provided books are in as-purchased condition and are accompanied by the cash register receipt. During pre-registration, this refund period is extended. Absolutely no refunds will be made without a cash register receipt. Defective non-electronic merchandise may be returned for a full refund or exchange if the request is made within 15 days from date of purchase. Defective laptops and tablets must be accompanied with a case number from the manufacturer before being considered for an exchange. Electronic items returned for exchange or refund must be accompanied by the original sales receipt, the carton, warranty and instruction papers.

SCC Tyger River Campus Bookstore

There is also a bookstore at SCC Tyger River Campus that offers all texts for classes held at this campus, along with a variety of supplies and SCC logo items. Normal operating hours are Monday through Thursday from 8:00 a.m. until 4:30 p.m. and Friday from 8:00 a.m. until 1:00 p.m., and the phone number is (864) 592-6230.

Campus Safety and Security / Student-Right-To-Know

The campus police chief, certified in law enforcement, first aid, and CPR, coordinates campus police and security and monitors the handling/disposal of hazardous materials. The College’s contracted security force supplements the SCC Police Department with coverage. Alcoholic beverages, illegal drugs, and weapons of any kind are prohibited on campus. Emergencies and criminal actions should be reported to the office of campus police at extension 4911.

The Student-Right-to-Know and Campus Security Act, Public Law 101-542, requires colleges to publish crime awareness information for current and prospective students. This information is located in the campus police office and can be found on the SCC website (www.sccsc.edu/security/).

Career Services

The career services office provides a comprehensive program to support the student’s vocational choice and success in transitioning into the world of work. Services include providing information about local workforce needs; linking the College’s academic and career programs to business and industry needs; disseminating information about full-time, part-time, temporary and summer employment opportunities via an electronic job board; and providing support for job-readiness skills and resume preparation. For more information, call (864) 592-4820 or access the website at www.sccsc.edu/career.

Counseling Services

Counseling Services is a support service available to currently enrolled students at Spartanburg Community College who may be facing personal challenges.

• Providing confidential and accessible services to students at the convenience of their school schedule.
• Assisting students in managing their specific needs and challenges.
• Providing access to or connecting students with college and community resources that may further assist students.

For more information, call (864) 592-4943, email counseling@sccsc.edu, or access the website at www.sccsc.edu/counseling

Early Registration

Registration dates are published on the SCC website (www.sccsc.edu) and in SCC publications. Students are encouraged to meet with academic advisors to discuss career goals and academic progress and to schedule classes. Questions about registration dates should be directed to the SCC student records office located in the Student Services Building, via email at Records@sccsc.edu or by calling (864) 592-4681.

Evening Services

The College offers a number of academic programs as well as a variety of occupational, professional and community interest courses during evening hours. Evening classes are generally scheduled between the hours of 4:30-10:15 p.m., Monday through Thursday (hours may vary during the summer term). Most of the support services provided by the College are available to evening students. Academic programs available in the evening are indicated in the program descriptions of this catalog. An evening services coordinator is available to assist SCC faculty, staff and students from approximately 5-10 p.m. Monday-Thursday.

• The central campus coordinator is located in an office in the Library Building, LIB116, and can be reached via phone at (864) 592-4830.
• The evening service coordinator for the SCC Cherokee County Campus can be reached via phone at (864) 206-2808 or by dialing extension 2808 when on that campus.
• The evening services coordinator for the SCC Tyger River Campus can be reached via phone at (864) 592-6266 or in the Information Commons TRB 120 of the Tyger River Building.
• The evening security personnel for the Union County Campus can be reached via phone at (864) 466-1060 for on-site assistance when the building is open. Administrative and informational services can be accessed by contacting the central campus coordinator via phone at (864) 592-4830.
• The evening security personnel for the Evans Campus can be reached at (864) 592-4050. Administrative and informational services can be accessed by contacting the central campus evening coordinator via phone at (864) 592-4830.

Health Services

The College does not provide comprehensive health services. In emergency situations, responding campus security may provide first aid until local emergency first responders arrive on site. Contact campus security at (864) 592-4911 or ext. 4911 if using a College campus phone for assistance as needed.

Housing Information

The College does not provide living accommodations for students.

Identification Cards

Students are required to have a current student identification card and are required to present the card to any campus official, including campus police officers, upon request. Identification cards are available to currently enrolled students and are available in the admissions center at no cost to the student. Students must present a course schedule for the current term to receive an identification card.

Insurance

The College carries an accident insurance policy that covers students while on campus, traveling directly and uninterruptedly between home and scheduled classes, and while participating in activities sponsored and supervised by the College. Coverage excludes accidents that occur as a result of participation in organized sports. Maximum benefit coverage includes $5,000-medical expenses; $1,500-accidental death; $1,500-dismemberment. Injuries should be reported to the campus police office within 48 hours of the accident. Insurance claim forms are available in the office of the Vice President of Business Affairs. The premium for student insurance coverage is included in tuition and fees for all registered students.

Library

The SCC Library helps students reach their academic, personal, and professional goals by providing access to high-quality, relevant information resources and by providing an information literacy program that teaches students how to find, evaluate, and use information. The Library’s resources include access to books, eBooks, journals, magazines, research databases, videos, and more. In addition, the Library provides assistance with research assignments, formatting, citations, and computers usage. Assistance is available in-person at any of our locations, by phone, or via our Ask-A-Librarian email service.

The Library’s four locations are:

• Central Campus, first floor of the Library Learning Resource Center
• Cherokee County Campus, first floor of the Peeler Academic Building
• Downtown Campus, second floor of the Evans Academic Center
• Tyger River Campus, bottom floor of the Tyger River Building

Each campus features reading/work space, study rooms, computers, scanners, AV equipment, photocopier, and print collection, as well as access to a large electronic collection of databases and eBooks (SCC log in required). Print materials at each campus are geared towards each campus’ needs; however, materials may be requested for next-day transfer between library locations. Materials that the SCC library does not own may be borrowed from partner libraries across the state and the country, via our various consortium memberships.

For further information regarding the Library’s services or resources, including operating hours, please visit the Library’s website at library.sccsc.edu; email askalibrarian@sccsc.edu; or call (864) 592-4764 or 1-866-542-2779.

New Student Orientation

SCC’s New Student Orientation (NSO) is a valuable tool that introduces students to the variety of programs, support services, resources and campus locations available at the College.  NSO is required for all new and re-enrolling students and is available via their MySCC Portal account.  To access NSO, students should visit the SCC website at www.sccsc.edu, click on MySCC Portal and log in using their student user name and password.  Under Campus Applications click on Online New Student Orientation (NSO).  For more information or assistance, contact the NSO office at (864) 592-4125 or email at nsonotifications@sccsc.edu.

Parking

Students must register their vehicles and display a current parking permit as directed. Permits are available at no cost to students and are valid for two academic years.

Records and Transcripts

All inquiries about grades, transcripts and records should be directed to the student records office located in room 156 of the Dan L. Terhune Student Services Building, via email at Records@sccsc.edu, or by calling 864-592-4681.

Release of Student Information

General

Spartanburg Community College maintains accurate and confidential student records and recognizes the right of students to gain access to their academic records in accordance with the Family Educational Rights and Privacy Act (FERPA) of 1974 (Buckley Amendment) and College policy. Amendments to FERPA under section 507 of the U.S. Patriot Act of 2001 also apply to the release of student records. Further information about access to student records available in the Student Planner & Handbook.

Release of Student Records

Transcripts are released only with written permission of the student. Students may request that copies of their transcripts be sent to individuals or institutions, or they may secure copies for their own use. SCC has authorized Parchment Exchange to provide students and alumni with transcript ordering services via the internet. It is a secure and convenient way for students and alumni to submit requests 24 hours a day, 7 days a week from any location. The College does not forward transcripts received from high schools and other colleges, or provide copies of transcripts from high schools and other colleges to the student.

A student has the right to review his or her own official record and may question any inaccurate or misleading information and request correction or deletion of that data from the files. If an error cannot be readily substantiated, the student may refer to the Student Grievance Procedure for due process procedures. If the grievance committee denies the student’s request, he or she will be permitted to append a statement to the permanent record in question, showing the basis for their disagreement with the denials.

Parents of a dependent student have right of access to the student records maintained in the Student Records Office, provided they can show proof of dependency (according to Internal Revenue Code of 1954) and sign the appropriate affidavit, available in the records office. Acceptable proof is the parents’ most recent federal tax return.

Directory Information

The following directory information may be made available to the public by the College unless students notify the records office in writing by the third week of the term that such information is not to be made available.

1. Student’s name
2. Major Field of study or program
3. Dates of attendance (enrollment status - full-time, part-time)
4. Awards earned
5. Photographs

Transcripts and information not specified under “directory information” is released only with written permission of the student. The Family Educational Rights and Privacy Act, FERPA, protects the re-disclosure of personal information from a student’s education records.

Student Recruiting Information

The Omnibus Consolidated Appropriations Act 1997, which includes the Solomon Amendment, requires institutions receiving Title IV Campus-Based Funds to report the following directory information on students 17 years of age or older, upon request, to the military:

If a student desires that the above information not be released, he or she should request a non-disclosure form in the records office within the first five days of the term.

U.S. Patriot Act of 2001

The U.S. Patriot Act of 2001 permits educational institutions/agencies to disclose “personally identifiable” information without the student or parent consent. It is not necessary to keep a record of the disclosure or to notify the student or parent of the disclosure.

This recent amendment to Family Educational Rights and Privacy Act (FERPA) permits educational agencies and institutions to disclose - without the consent or knowledge of the student or parent- personally identifiable information from the student’s educational records to the Attorney General of the United States or his or her designee.

SCCOnline

SCCOnline, the College’s online distance learning program, offers a variety of online courses (over 100 sections each semester) to students, as well as complete associate degree options in the Associate in Arts, Management, Management with Fire Service Electives, Management with Marketing Electives and a certificate option in Accounting Specialist.

Online courses allow students to take classes at home or on the go, while balancing work, family, or military obligations. Hybrid courses combine some on-campus instruction with online learning. Courses offered by SCCOnline cover the same material as traditional courses taught in the classroom. Proctored exams are taken at the SCC Testing Center or other approved location for students outside the local area. Online students have access to all student services, including tutoring through the Rita Allison TLC, Career Services, online book ordering at the Book Inn, and online books and research services through the library.

Some students choose to pursue an entire degree online, while others choose to take both online and on-campus courses to reach their educational goals. SCCOnline courses are included in the college course schedule, and the registration process is the same as programs and courses offered on-campus.

For more information, visit the SCCOnline web site at www.sccsc.edu/online or contact the SCCOnline office at (864)592-4961, toll free 1-888-364-9080, or send e-mail to scconline@sccsc.edu.

SCC Student Ambassadors and Student Veteran Ambassadors

SCC Student Ambassadors and Student Veteran Ambassadors are currently enrolled students selected to represent and promote the College on campus and in the community throughout the academic year. Students are selected based on their academic standing, service, commitment and desire to be actively involved in promoting SCC. Those interested in applying for either of these positions must complete an online application, have faculty or advisor referrals, maintain a minimum cumulative 2.5 GPA at SCC and participate in an interview. Being an SCC Student Ambassador or Student Veteran Ambassador is a paid, part-time position. For more information, contact the Recruiting Office at (864) 592-4122 or visit the SCC website at www.sccsc.edu/recruit.

Services to Students with Disabilities

Student Disability Services Center
This office serves as an advocate for students with disabilities who self-identify and provide supporting documentation when required, ensuring that they have equal access to all College programs and services. Students with disabilities who may need reasonable accommodations, auxiliary aids and services (such as note-takers, testing accommodations and ASL interpreters) are encouraged to inform an admissions specialist or contact the coordinator of student disability services prior to the beginning of the term for which they are requesting accommodations or services. Students are encouraged to register early so any approved accommodation plan can be developed in a timely manner. For more information, contact Joshua Holmes, coordinator of student disability services at (864) 592-4818, (864) 641-7425 (video phone), or email disabilityservices@sccsc.edu or visit the office located on the central campus in the P. Dan Hull Building in room E-4.

Student Activities

The College considers student engagement in out-of-class programs and activities to be a vital part of the educational process and sponsors many extracurricular activities during the academic year. Students are encouraged to participate in the many programs provided that have a purpose of serving the College and surrounding communities, sharing personal and professional interests, participating in self-directed social activities, developing leadership and professional skills, and interacting with those from different cultural backgrounds.

Student Affairs

The Student Affairs Division at Spartanburg Community College provides program services to help students achieve personal and professional objectives. Services include the following:

1. Providing pre-employment and career counseling services to assist students with their career choices and preparation for the world of work.
2. Assisting students in gaining access to the college by identifying and providing information about federal, state and local fiscal resources available to help meet their school related financial needs.
3. Ensuring due process to all students regarding disciplinary matters and student grievances
4. Offering through the TRIO program personal counseling, career counseling, and academic assistance through individual and group counseling workshops to promote student attainment of career objectives and increase retention to eligible participants.
5. Providing limited student intervention, counseling and referral services for students experiencing life challenges.

Student Copiers

Spartanburg Community College has seven student coin-operated copying machines for student, faculty and staff use. Cost is ten cents (.10) per page for b/w. The copiers in the libraries at Central Campus and Downtown also make color copies for twenty cents (.20) per page. The machines are located in the following areas:

SCC Central Campus

• Library in the Library Learning Resources Center
• P. Dan Hull Building outside The Learning Center
• Jack A. Powers Building canteen
• Squires Internet Cafe in the Health Sciences Building

SCC Cherokee County Campus

• Cherokee Campus Library

SCC Tyger River Campus

• Tyger River Building - Library

SCC Downtown Campus

• Evans Building - Library

Copier Refunds for Students

Refunds for student copiers are provided in the Spartanburg Community College libraries.

Student Due Process

Student grievance procedures, procedures related to student due process, and the student code are printed in the SCC Student Planner & Handbook.

TRIO Student Support Services (TRIO SSS)

TRIO Student Support Services (TRIO SSS) is a federally funded program that is designed to help students stay in school, graduate with college degrees and continue their education by transferring to four-year colleges and universities. This program falls under the SCC’s Student Affairs Division.

To help students succeed academically, TRIO SSS and activities focus on students’ individual learning needs. TRIO SSS not only help students succeed at the associate degree level, but also offers a variety of transfer-related services to encourage students to further their education by transferring to four-year colleges and universities.

The goals of TRIO SSS are to help students stay in school, graduate with college degrees, and continue their education by transferring to four-year colleges and universities. TRIO SSS offers many academic-related services such as tutoring, assistance with study skills, college transfer planning, advising, campus visits to four-year colleges and universities, personal counseling, peer mentoring, assistance with career development needs, financial/economic literacy information, cultural enrichment activities and leadership development.

TRIO SSS has limited enrollment and students must meet certain eligibility criteria to become participants.

To be eligible for TRIO SSS students must:

• Be enrolled in at least 6 credit hours in an associate degree program at SCC
• Be a U.S. citizen or eligible for federal student financial aid
• Be working on his or her first college degree AND
• Meet at least one of the following eligibility requirements:
  • Be a first generation college student (neither parent has a four-year college degree or the custodial parent in a single-parent family does not have a four-year college degree) OR
  • Currently reside in an economically disadvantaged household (TRIO SSS will help you determine if you meet this criteria) OR
  • Have a documented disability verified by a licensed or certified professional (physician, LPC, LCSW, etc.).

Additional eligibility criteria may also apply. TRIO SSS staff is available to answer any questions an individual may have regarding his or her eligibility for the program.

Students must complete an application to be considered for participation in the TRIO Student Support Services Program. Applications may be obtained from the TRIO Student Support Services (SSS) office (P. Dan Hull Building - E-44 of the East Building on the central campus) or download from our website, at https://www.scc.sc.edu/trio-sss/. Also completed applications can be mailed to Spartanburg Community College TRIO Student Support Services, P.O. Box 4386, Spartanburg, SC 29305.

Once an application is submitted, TRIO Student Support Services staff will contact you to discuss your eligibility and the remaining steps in the application process.

Students may also contact the TRIO Student Support Services (SSS) Program by phone at (864) 592-4780 or by email at trio-sss@sccsc.edu.

Testing Center

The SCC Testing Center provides faculty and students a convenient, secure, and low-distraction environment conducive to a positive testing experience. Located in the P. Dan Hull Building (room PDH-3) on the central campus, the testing center offers a range of assessment services including make-up testing and proctored online testing for students at SCC as well as those from other colleges nationally. Instructors/students in need of further information should visit the website at https://www.sccsc.edu/testingcenter/. Hours of operation for the central campus are posted in the testing center each semester and on the website. Comparable testing services are also available for SCC students at the SCC Cherokee County Campus (call 864-206-2713), SCC Downtown Campus (call 864-592-4076), SCC Tyger River Campus (call 864-592-6190) and SCC Union County Campus (call 864-466-1060) all by appointment.

The Rita Allison Learning Center (TLC)

Located in the P. Dan Hull Building in rooms PDH-2, PDH-5 and PDH-6 on the central campus, The Rita Allison Learning Center (TLC) at SCC combines several student support functions in a convenient, centralized location. TLC offers students free academic support via one-on-one and group tutorials in many academic subjects as well as computer technology tutoring. No appointment is necessary; walk-ins are assisted on a first-come basis. TLC provides academic tutoring in mathematics, English, accounting, American Sign Language, Spanish, Computer applications and the sciences. TLC also provides 74 computers for academic use, equipped with Microsoft Office software, course-specific software, and high-speed Internet connections with access to library databases. “Ask-A-Tutor” via the College website at www.sccsc.edu allows online students to submit papers or questions to tutors. Tutoring services are also available at the other SCC campuses. Please check the website for the available hours at each location.

Instructors are urged to schedule a class visit for orientation to the TLC early in the semester to encourage students to use TLC services often. To schedule a class orientation, please call (864) 592-4715.

Vending

Vending machines are located in each student canteen area. They provide a selection of drinks, chips, candy, pastries and coffee. Vending refunds are available on the central campus in the Book Inn (the campus bookstore) located on the ground floor of the Dan L. Terhune Building. Refunds are available on the SCC Cherokee County Campus in room 125 of the Harvey S. Peeler, Jr. Academic Building. Refunds on the SCC Tyger River Campus are available during the day in room 206 in the Tyger River Building and room 114 in the BMW Center; during the evening in the Information Commons area of the Tyger River Building. Refunds on the Downtown Campus are available in room 144E in the Evans Academic Center. Refunds on the SCC Union County Campus are available in room 113 in the Union County Campus.

Lunch service, provided by Chick-Fil-a, is available in the Jack A. Powers Building student canteen, on the SCC Central Campus, Monday - Thursday, from 9:15am - 1:15pm. A selection of hot sandwiches, salads, fresh fruit and cookies are available for purchase.