AOT 141 - Office Procedures I

Class: 3 Credits: 3
This is an introductory course to a variety of office procedures and tasks using business equipment, systems, and procedures.

Prerequisite(s): Take ENG 032 and RDG 032 with a minimum grade of “C”.

Course Topics:

Communications
Mailing
Filing
Telecommunications
Customer Service
Scheduling
Proofreading
Computer and other office equipment
Keyboarding

Textbooks:
Textbook information can be found on the Book Inn Web site

Required Materials:

One (1) USB/jump drive
100 lined cards 3” x 5”

Grading System:
An overall grade of C or higher is required for transferability.

A 90 - 100
B 80 - 89
C 70 - 79
D 60 - 69
F 0 - 59

Student Learning Outcomes:

Demonstrate computer, office equipment and keyboarding proficiency.
Role-play customer service scenarios.
Prepare and revise written communications.
Analyze and classify mailing documents.
Evaluate filing documents.
Create scheduling systems.

For SCC Online Courses:
If the course you are taking is online, please review the SCC Online Course Policies that include:

Identity Verification
Required materials for all online courses
Mandatory Attendance Requirement
Orientation and Support
Proctored Exams

Standard SCC Course Policies:
Please review the Standard Course Policies on the following topics:

Academic Integrity
Add/Drop period
Attendance
Classroom Conduct
Equal Access
IT Access
Online Behavior
Online Confidentiality
Services For Students with Disabilities
Student Concerns
Student Help Services
Withdrawals

Official Course Syllabus
2022-2023