Jul 19, 2024  
2022-2023 Catalog 
    
2022-2023 Catalog Archived

AOT 141 - Office Procedures I


Class: 3 Credits: 3
This is an introductory course to a variety of office procedures and tasks using business equipment, systems, and procedures.

Prerequisite(s): Take ENG 032  and RDG 032  with a minimum grade of “C”.
Course Topics:
 

  • Communications
  • Mailing
  • Filing
  • Telecommunications
  • Customer Service
  • Scheduling
  • Proofreading
  • Computer and other office equipment
  • Keyboarding

Textbooks:
Textbook information can be found on the Book Inn Web site
Required Materials:
 

  • One (1) USB/jump drive
  • 100 lined cards 3” x 5”

Grading System:
An overall grade of C or higher is required for transferability.

A 90 - 100
B 80 - 89
C 70 - 79
D 60 - 69
F 0 - 59



Student Learning Outcomes:
 

  1. Demonstrate computer, office equipment and keyboarding proficiency.
  2. Role-play customer service scenarios.
  3. Prepare and revise written communications.
  4. Analyze and classify mailing documents.
  5. Evaluate filing documents.
  6. Create scheduling systems.

For SCC Online Courses:
If the course you are taking is online, please review the SCC Online Course Policies  that include:

  • Identity Verification
  • Required materials for all online courses
  • Mandatory Attendance Requirement
  • Orientation and Support
  • Proctored Exams

Standard SCC Course Policies:
Please review the Standard Course Policies  on the following topics:

  • Academic Integrity
  • Add/Drop period
  • Attendance
  • Classroom Conduct
  • Equal Access
  • IT Access
  • Online Behavior
  • Online Confidentiality
  • Services For Students with Disabilities
  • Student Concerns
  • Student Help Services
  • Withdrawals


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Official Course Syllabus
2022-2023