CPT 209 - Computer Systems Management

Class: 3 Credits: 3
This course examines the methods and procedures used in maintaining microcomputer systems. Topics include hardware and software installation, configuration, operations, and troubleshooting.

Prerequisite(s): Take CPT 101 and IST 166 with a minimum grade of “C”.

Course Topics:

Exploring various components of a computer system
Building a personal computer system, configuring and upgrading hardware/software as needed
Maintaining a personal computer system
Installing and configure an operating system
Using Windows troubleshooting tools
Similarities/differences in the Android vs. Apple
Participation in PCRx events to enhance customer service skills

Textbooks:
Textbook information can be found on the Book Inn Web site

Required Materials:
None

Grading System:
A grade of C is required for all course work.

A 90 - 100
B 80 - 89
C 70 - 79
D 60 - 69
F 0 - 59

Student Learning Outcomes:

Define and compare operating systems.
Install and maintain operating systems.
Set up a simple LAN able to share resources on a network.
Differentiate operating systems used on mobile devices.
Troubleshoot using system tools and diagnostic software.
Build a personal computer system.

For SCC Online Courses:
If the course you are taking is online, please review the SCC Online Course Policies that include:

Identity Verification
Required materials for all online courses
Mandatory Attendance Requirement
Orientation and Support
Proctored Exams

Standard SCC Course Policies:
Please review the Standard Course Policies on the following topics:

Academic Integrity
Add/Drop period
Attendance
Classroom Conduct
Equal Access
IT Access
Online Behavior
Online Confidentiality
Services For Students with Disabilities
Student Concerns
Student Help Services
Withdrawals

Official Course Syllabus
2022-2023