HIM 105 - Medical Office Communication and Practices
Lecture Hours: 3 Credits: 3
Description: This course is the study of the principles of effective medical office communications, with an emphasis on specific job responsibilities and communication skills needed in order to be successful in the health care industry.
Prerequisite(s): Take AOT 105 and AHS 102 with a minimum grade of a C or higher.
Corequisite(s): Take AOT 164 .
Course Topics:
- Medical office tasks
- Telecommunication skills
- Appointment scheduling
- Keyboarding
Textbooks:
Textbook information can be found on the Book Inn website
Required Materials:
Grading System:
An overall grade of C or higher is required for transferability.
A = 90 - 100
B = 80 - 89
C = 70 - 79
D = 60 - 69
F = 0 - 59
Student Learning Outcomes:
- Conduct customer service in a medical setting using telecommunication skills.
- Prepare and analyze medical written communications.
- Differentiate between valid and non-valid patient documentation.
For SCC Online Courses:
If the course you are taking is online, please review the SCC Online Course Policies that include:
- Identity Verification
- Required materials for all online courses
- Mandatory Attendance Requirement
- Orientation and Support
- Proctored Exams
Standard SCC Course Policies:
Please review the Standard Course Policies on the following topics:
- Academic Integrity
- Add/Drop period
- Attendance
- Classroom Conduct
- Equal Access
- IT Access
- Online Behavior
- Online Confidentiality
- Services For Students with Disabilities
- Student Concerns
- Student Help Services
- Withdrawals
Official Course Syllabus
2024-2025
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