Program Start Date: Fall term
Minimum Program Length: 42 academic weeks; 3 terms day, 3 terms evening; 34 credits
Curriculum Code: 70907
Computer support specialist students learn to maintain personal computer systems, solve user problems, support user applications and provide user training. Students learn to diagnose and troubleshoot PC operating system problems, upgrade and maintain PC hardware and help desk concepts. In addition, students learn networking concepts, database concepts and programming logic.
Students complete multiple projects using current personal computer hardware and software. They develop logical thinking, problem-solving, interpersonal and communication skills.
Software support specialist, system support technician, hardware technician and user support technician.
Graduates of this program may transfer into the computer technology associate degree, software development and database administration or networking operations certificate program. Graduates are prepared to pass the CompTIA A+ certification exam.
EEDA Career Cluster: