AOT 256 - Office Management
Lecture Hours: 3 Credits: 3
Description: This course emphasizes skills relative to managing office functions with emphasis on conflict resolution, confidentiality, security of records, and supervisory/leadership skills.
Course Topics:
- Introduction to management theory
- Management’s ethical responsibility
- Organizational culture, structure, and change
- Human resource management, motivating employees, and managing differences Increasing effectiveness of teams
Textbooks:
Textbook information can be found on the Chaser’s Bark Shop website
Required Materials:
Grading System:
An overall grade of C or higher is required for transferability.
A = 90 - 100
B = 80 - 89
C = 70 - 79
D = 60 - 69
F = 0 - 59
Student Learning Outcomes:
- Describe and compare the Four Principles Functions of Managers Compare and contrast the Three Types of Managers.
- Identify key skills of a successful manager.
- Describe ethical concerns and practices for the modern office manager Define organizational culture and provide examples.
- Summarize the issues and challenges of leading employees.
For SCC Online Courses:
If the course you are taking is online, please review the SCC Online Course Policies that include:
- Identity Verification
- Required materials for all online courses
- Mandatory Attendance Requirement
- Orientation and Support
- Proctored Exams
Standard SCC Course Policies:
Please review the Standard Course Policies on the following topics:
- Academic Integrity
- Add/Drop period
- Attendance
- Classroom Conduct
- Equal Access
- IT Access
- Online Behavior
- Online Confidentiality
- Services For Students with Disabilities
- Student Concerns
- Student Help Services
- Withdrawals
Official Course Syllabus
2026-2027
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