HIM 105 - Medical Office Communication and Practices

Class: 3 Credits: 3
This course is the study of the principles of effective medical office communications, with an emphasis on specific job responsibilities and communication skills needed in order to be successful in the health care industry.

Prerequisite(s): Take AOT 105, AOT 141, and AHS 102 with a minimum grade of “C”.

Corequisite(s): Take AOT 164.

Course Topics:

Medical office tasks
Telecommunication skills
Appointment scheduling
Keyboarding

Textbooks:
Textbook information can be found on the Book Inn Web site

Required Materials:

One (1) USB/jump drive

Grading System:
An overall grade of C or higher is required for transferability.

A 90 - 100
B 80 - 89
C 70 - 79
D 60 - 69
F 0 - 59

Student Learning Outcomes:

Conduct customer service in a medical setting using telecommunication skills.
Prepare and analyze medical written communications.
Differentiate between valid and non-valid patient documentation.

For SCC Online Courses:
If the course you are taking is online, please review the SCC Online Policies that include:

Required materials for all online courses
Mandatory Attendance Requirement
Proctored Exams

Face Covering Requirements:
All faculty, staff and students must wear a face mask/covering at all times (absent a medical condition) on all SCC campuses when safe social distancing measures are not possible or difficult to follow. For further details, refer to the Student Guidelines for Face Coverings and Social Distancing on the SCC Coronavirus COVID-19 Information page.

Standard SCC Course Policies:
Please review the Standard SCC Course Polices on the following topics:

Academic Integrity
Academic Misconduct
Add/Drop period
Appeals Process
Class Attendance
Classroom Behavior (traditional and online)
Classroom Conduct/Expectations
Lab Procedures (general SCC policy regarding this)
Online Confidentiality
Services For Students with Disabilities
Withdrawal Policy

Official Course Syllabus
2020-2021

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