2023-2024 SCC Catalog Archived
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AOT 141 - Office Procedures I
Lecture Hours: 3 Credits: 3
Description: This is an introductory course to a variety of office procedures and tasks using business equipment, systems, and procedures.
Prerequisite(s): Take ENG 032 and RDG 100 with a minimum grade of C.
Course Topics:
- Communications
- Mailing
- Filing
- Telecommunications
- Customer Service
- Scheduling
- Proofreading
- Computer and other office equipment
- Keyboarding
Textbooks:
Textbook information can be found on the Book Inn website
Required Materials:
- One (1) USB/jump drive
- 100 lined cards 3” x 5”
Grading System:
An overall grade of C or higher is required for transferability.
A = 90 - 100
B = 80 - 89
C = 70 - 79
D = 60 - 69
F = 0 - 59
Student Learning Outcomes:
- Demonstrate computer, office equipment and keyboarding proficiency.
- Role-play customer service scenarios.
- Prepare and revise written communications.
- Analyze and classify mailing documents.
- Evaluate filing documents.
- Create scheduling systems.
For SCC Online Courses:
If the course you are taking is online, please review the SCC Online Course Policies that include:
- Identity Verification
- Required materials for all online courses
- Mandatory Attendance Requirement
- Orientation and Support
- Proctored Exams
Standard SCC Course Policies:
Please review the Standard Course Policies on the following topics:
- Academic Integrity
- Add/Drop period
- Attendance
- Classroom Conduct
- Equal Access
- IT Access
- Online Behavior
- Online Confidentiality
- Services For Students with Disabilities
- Student Concerns
- Student Help Services
- Withdrawals
Official Course Syllabus
2023-2024
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