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Feb 09, 2025
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2023-2024 SCC Catalog Archived
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CUL 135 - Introduction to Dining Room Service Lecture Hours: 1 Lab Hours: 6 Credits: 3
Description: This course introduces the student to the basics of the dining room to include buffet, banquet, tableside and a la carte styles of service.
Prerequisite(s): Take ENG 032 , MAT 100 , and RDG 100 with a minimum grade of C. Course Topics:
- General rules of table settings and service.
- American, English, French and Russian Service.
- Service methods such as banquets, buffets and catering and a la carte.
- Functions of dining service personnel.
- Training procedures for dining room staff.
- Procedures for processing guest checks.
- Guest service and customer relations, including handling of difficult situations and accommodations for the disabled.
- Inter-relationships and work flow between dining room and kitchen operations.
- Sales techniques for service personnel including menu knowledge and suggestive selling.
Textbooks: Textbook information can be found on the Book Inn website Required Materials:
- Standard Culinary Arts Program Uniform and Supplies as stated in Culinary Arts Program Policies.
Grading System: An overall grade of C or higher is required for transferability.
A = 90 - 100
B = 80 - 89
C = 70 - 79
D = 60 - 69
F = 0 - 59 Student Learning Outcomes:
- Set and serve a table using different cultural techniques.
- Describe the different functions and training of all service personnel.
- Set up a dining room to facilitate a natural flow and communication between the front and back of the house.
- Practice different styles of sales techniques.
For SCC Online Courses: If the course you are taking is online, please review the SCC Online Course Policies that include:
- Identity Verification
- Required materials for all online courses
- Mandatory Attendance Requirement
- Orientation and Support
- Proctored Exams
Standard SCC Course Policies: Please review the Standard Course Policies on the following topics:
- Academic Integrity
- Add/Drop period
- Attendance
- Classroom Conduct
- Equal Access
- IT Access
- Online Behavior
- Online Confidentiality
- Services For Students with Disabilities
- Student Concerns
- Student Help Services
- Withdrawals
 Official Course Syllabus 2023-2024
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