HIM 105 - Medical Office Communication and Practices

Lecture Hours: 3 Credits: 3

Description: This course is the study of the principles of effective medical office communications, with an emphasis on specific job responsibilities and communication skills needed in order to be successful in the health care industry.

Prerequisite(s): Take AOT 105, AOT 141 and AHS 102 with a minimum grade of C.

Corequisite(s): Take AOT 164.

Course Topics:

Medical office tasks
Telecommunication skills
Appointment scheduling
Keyboarding

Textbooks:
Textbook information can be found on the Book Inn website

Required Materials:

One (1) USB/jump drive

Grading System:
An overall grade of C or higher is required for transferability.

A = 90 - 100
B = 80 - 89
C = 70 - 79
D = 60 - 69
F = 0 - 59

Student Learning Outcomes:

Conduct customer service in a medical setting using telecommunication skills.
Prepare and analyze medical written communications.
Differentiate between valid and non-valid patient documentation.

For SCC Online Courses:
If the course you are taking is online, please review the SCC Online Course Policies that include:

Identity Verification
Required materials for all online courses
Mandatory Attendance Requirement
Orientation and Support
Proctored Exams

Standard SCC Course Policies:
Please review the Standard Course Policies on the following topics:

Academic Integrity
Add/Drop period
Attendance
Classroom Conduct
Equal Access
IT Access
Online Behavior
Online Confidentiality
Services For Students with Disabilities
Student Concerns
Student Help Services
Withdrawals

Official Course Syllabus
2023-2024